CHANDIGARH POLICE
KNOW YOUR CASE & PUBLIC GRIEVANCES REDRESSAL CAMPAIGNS
PUJA GUPTA
CHANDIGARH
Campaigns
were Organized at all police stations/units and Traffic Lines Sector-29,
Chandigarh to check the status of their cases, complaints and traffic challans from
10 AM to 2 PM. The objective of these schemes is to provide easily accessible
and speedy machinery for the redressal of grievances of general public as well
as to bring greater transparency and accountability in police functioning.
Implementation of these directives on a sustained basis would go a long way in
creating confidence in public. During the campaign, total 402 persons
visited the Police Stations and units and Traffic Lines, including 372
persons visited under Public Grievances camp and 30 persons visited
under Know your case Scheme. Total 278 complaints were disposed off
during Public Grievances Redressal Camp. The SDPO’s and concerned DSP’s
personally supervised the campaign. SDPOs of each sub-division also reviewed
the process personally by spending adequate time at police stations of their
sub-division. The facts of complaints were discussed with
complainants. During the meeting a healthy interaction was made between
police and public. During the camp problems/issues were discussed and
instructions/directions regarding these have been issued to concerned Police
officials/Beat staff to comply with accordingly. The fresh guidelines of Chandigarh
Administration regarding COVID-19 were followed during the campaign.
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