“KNOW YOUR CASE
SCHEME & PUBLIC GRIEVANCES REDRESSAL CAMP” ORGANIZED IN DIFRENT PO
STATION
National Tele24 News
Vinay kumar
Chandigarh
“Know Your Case Scheme & Public Grievances
Redressal Camp” of Chandigarh police are organized in unified way i.e. on every
1st Saturday of every month. The objective of these schemes is to provide
easily accessible and speedy machinery for redressal of grievances. Implementation
of these directives on a sustained basis would go a long way in creating
confidence in public. “Know your case” scheme was launched by Chandigarh Police
in 2013 under the title to bring greater transparency and accountability in
police functioning. Under this scheme, citizen visits the concerned Police
Stations/units and also in Traffic Lines Sector-29, Chandigarh to check the
status of their cases, complaints and also traffic challans. Under this scheme,
complainant can visit the concerned police station/unit to know the status of
investigation/inquiry. To bring greater transparency and accountability in
police functioning, Chandigarh Police also launched another scheme under title
“Public Grievances Redress Campaign” in July 2017 in all police stations of
Chandigarh to redress grievances/complaints of public. The main idea behind
this scheme is to redress/dispose maximum complaints/grievances of general
public more effectively and in the short span of time. Today i.e.
02.03.2019, Know your case & Public Grievances Redressal
Campaign was organized in all police stations/units from 10 AM to 2 PM.
The SDPO’s and concerned DSP’s personally supervise this campaign. During this,
total 390 persons visited the Police Stations, units under these schemes. 381
persons visited under Public Grievances camp and 09 persons visited under Know
your case Scheme. Total 314 complaints have been disposed off during Public
Grievances Redressal camp. SDPOs of each sub-division also reviewed the process
personally by spending adequate time at police stations of their sub-division. The
facts of complaints were discussed with complainants. During the camp
problems/issues discussed and instructions/directions regarding these have been
issued to concerned Police officials/Beat staff to comply with accordingly. During
the meeting a healthy interaction was made between police
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