MEETING HELD IN DIFFERENT SECTORS LOCATIONS FOR REDRESSAL OF
GRIEVANCES OF PEOPLE
National Tele24 News
Vinay kumar
Chandigarh
“Know Your Case
Scheme & Public Grievances Redressal Camp” of Chandigarh police are
organized in unified way i.e. on every 1st Saturday of every month. The
objective of these schemes is to provide easily accessible and speedy machinery
for redressal of grievances. Implementation of these directives on a sustained
basis would go a long way in creating confidence in public. “Know your case”
scheme was launched by Chandigarh Police in 2013 under the title to bring
greater transparency and accountability in police functioning. Under this
scheme, citizen visits the concerned Police Stations/units and also in Traffic
Lines Sector-29, Chandigarh to check the status of their cases, complaints and
also traffic challans. Under this scheme, complainant can visit the concerned
police station/unit to know the status of investigation/inquiry. To bring
greater transparency and accountability in police functioning, Chandigarh
Police also launched another scheme under title “Public Grievances Redress
Campaign” in July 2017 in all police stations of Chandigarh to redress
grievances/complaints of public. The main idea behind this scheme is to
redress/dispose maximum complaints/grievances of general public more
effectively and in the short span of time. Today i.e. 06.04.2019, Know
your case & Public Grievances Redressal Campaign was organized in
all police stations/units from 10 AM to 2 PM. The SDPO’s and concerned DSP’s
personally supervise this campaign. During this, total 526 persons visited the Police
Stations, units under these schemes. 494 persons visited under
Public Grievances camp and 32 persons visited under Know your
case Scheme. Total 349 complaints have been disposed off during
Public Grievances Redressal camp. SDPOs of each sub-division also reviewed the
process personally by spending adequate time at police stations of their
sub-division. The facts of complaints were discussed with
complainants. During the camp problems/issues discussed and
instructions/directions regarding these have been issued to concerned Police
officials/Beat staff to comply with accordingly. During the meeting a healthy
interaction was made between police and public. The police station wise detail
is as under:-
Public Grievances Redress campaign
|
Sr. No.
|
Police Station/Unit
|
Number of persons visited
|
Total Complaints disposed off during
PGRC Campaign
|
|
SDPO/Central
|
|||
|
1.
|
PS-03
|
11
|
26
|
|
2.
|
PS-11
|
16
|
07
|
|
3.
|
PS-17
|
18
|
18
|
|
4.
|
PS-SARANGPUR
|
02
|
02
|
|
SDPO/East
|
|||
|
5.
|
PS-19
|
25
|
23
|
|
6.
|
PS-26
|
19
|
30
|
|
7.
|
PS- IND. AREA
|
42
|
34
|
|
8.
|
PS-MM
|
23
|
13
|
|
9.
|
PS-Mauli Jagran
|
22
|
19
|
|
10.
|
PS-IT PARK
|
20
|
11
|
|
SDPO/South
|
|||
|
11.
|
PS-31
|
30
|
20
|
|
12.
|
PS-34
|
35
|
33
|
|
13.
|
PS-36
|
09
|
18
|
|
14.
|
PS-39
|
83
|
60
|
|
15.
|
PS-49
|
13
|
10
|
|
16.
|
PS-MALOYA
|
09
|
12
|
|
Other Units
|
|||
|
17.
|
CCIC
|
16
|
05
|
|
18.
|
EOW
|
16
|
01
|
|
19.
|
W&CSU
|
85
|
07
|
|
20.
|
Crime
|
--
|
--
|
|
21.
|
Ops.
Cell
|
--
|
--
|
|
22.
|
Traffic
|
--
|
--
|
|
Total
|
494
|
349
|
|
Detail of Know Your Case Scheme
|
Sr.
No.
|
Police Station/Unit
|
Number of persons visited during KYC
|
|
SDPO/Central
|
||
|
1.
|
PS-03
|
--
|
|
2.
|
PS-11
|
--
|
|
3.
|
PS-17
|
--
|
|
4.
|
PS-SARANGPUR
|
--
|
|
SDPO/East
|
||
|
5.
|
PS-19
|
--
|
|
6.
|
PS-26
|
--
|
|
7.
|
PS- IND. AREA
|
04
|
|
8.
|
PS-MM
|
--
|
|
9.
|
PS-Mauli Jagran
|
02
|
|
10.
|
PS-IT PARK
|
--
|
|
SDPO/South
|
||
|
11.
|
PS-31
|
--
|
|
12.
|
PS-34
|
17
|
|
13.
|
PS-36
|
02
|
|
14.
|
PS-39
|
01
|
|
15.
|
PS-49
|
02
|
|
16.
|
PS-MALOYA
|
--
|
|
Other Units
|
||
|
17.
|
CCIC
|
--
|
|
18.
|
EOW
|
03
|
|
19.
|
W&CSU
|
01
|
|
20
|
Crime
|
--
|
|
21.
|
Ops. Cell
|
--
|
|
22.
|
Traffic
|
--
|
|
Total
|
32
|
|
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